Returns & Exchanges
At OSEA Malibu, we want you to love your skincare ritual as much as we do, which is why we offer a 30-day return window for products that don't meet your expectations. If you are not completely satisfied with your purchase, we are happy to assist you with a return or exchange to find the perfect sea-inspired solution for your skin.
Initiate Your Return
Visit our online returns portal and enter your order number and shipping zip code to start the process.
Print Your Label
Select the items you wish to return and download your prepaid USPS shipping label directly from the portal.
Pack and Ship
Carefully pack your items in the original packaging if possible and drop the package off at any authorized USPS location.
Receive Your Refund
Once our team receives and inspects your return, we will issue a refund to your original payment method within 7-10 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing